PHONING SOMEONE

Act out the following phone conversation with your friend. Pay attention to the expressions in italics.

Mia    : Hello
Yeyen : Hello, Mia. This is Diane. May I speak to Andre, Please?
Mia    : I’m sorry but he’s gone out. Would you like to leave a message?
Yeyen : Yes. Please tell Viktor that I won’t be able to come for taekwondo practice this afternoon. I’ve sprained my ankle. Please tell him to inform Mr Suroso that I can’t have the practice for at least a week.
Mia    : Oh, I’m sorry to hear that. I hope your ankle gets better soon.
Yeyen : Thank you, Mia.
Mia    : Hold on, please. Have you seen a doctor?
Yeyen : I haven’t. I don’t think it’s that bad.
Mia    : I think you’d better go to the doctor to check your ankle.
Yeyen : Thanks for the advice, Mia. See you then. Bye.
Mia    : You’re welcome. Bye.

You can use the expressions to start a conversation on phone.

• Hello. This is ....
• Hello. ... speaking.
• Can I speak to ....
• May I speak to ....

You can use the expressions to extend a conversation on phone.

• Hold on, please.
• By the way.
• Furthermore, ....
• Moreover, ....

You can use the expressions to end a conversation.

• See you then. Bye.
• I’ll call you later.
• All right. See you again, Sir/Ma’am. Thank you very much.
• Well, I guess I’d better get going. Talk to you soon.
• Thanks for calling. Bye for now.
• I have another call coming through. I’d better run.
• I’m afraid that’s my other line.
• I’ll talk to you again soon. Bye.
• Will you please call me back in an hour? I am in the middle of cooking.

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